This privacy statement was updated on 01/03/2023 and applies to citizens of the European Economic Area.
In this privacy statement, we explain what we do with the data we obtain about you via the https://www.forsan.fr/ website. We recommend that you read this declaration carefully. In our processing, we comply with the requirements of privacy legislation. This means, among other things, that :
We indicate in this privacy statement the purposes for which we process personal data.
We have chosen to limit the collection of personal data to that which is necessary for legitimate purposes, having first obtained your explicit consent to process your personal data in cases where your consent is required ;
We take appropriate security measures to guarantee the protection of your personal data ;
We respect your right to consult, correct or delete your personal data if you so request.
If you have any questions or would like to know exactly what data we hold, please contact us.
1. Purpose, data and retention period
1.1 We use your data for the following purposes :
All contact – By telephone, post, e-mail and/or web forms.
1.1.1 We use the following data for this purpose :
Name, address and town
E-mail address
IP address
Telephone number
1.1.2 The basis on which we may process this data is :
Consent must be obtained before any personal data is collected.
1.1.3 Retention period
At the end of the service, data collected for this purpose may be kept for a maximum of 3 years.
1.2 We use your data for the following purposes :
Collected data is used to guarantee the follow-up of the payment of services.
1.2.1 We use the following data for this purpose :
Name, address and town
E-mail address
Financial data
IP address
Telephone number
1.2.2 The basis on which we may process such data is :
Consent must be obtained before any personal data is collected.
1.2.3 Retention period
We keep the data collected for this purpose for a maximum period of
48 hours after the service has been provided.
1.3 We use your data for the following purposes :
Customer account registration.
1.3.1 We use the following data for this purpose :
Name, address and town
E-mail address
User name, passwords and other account-specific data
Telephone number
1.3.2 The basis on which we may process such data is :
Consent must be obtained before any personal data is collected.
1.3.3 Retention period
At the end of the service, data collected for this purpose may be retained for a maximum period of 1 year.
1.4 We use your data for the following purposes :
The distribution of informative and/or promotional newsletters.
1.4.1 We use the following data for this purpose :
Name, address and town
E-mail address
IP address
Telephone number
1.4.2 The basis on which we may process this data is :
Consent must be obtained before any personal data is collected.
1.4.3 Retention period
The data collected for this purpose is kept until the end of the service.
1.5 We use your data for the following purposes :
The provision of services that the customer wishes to purchase or has purchased.
1.5.1 For this purpose, we use the following data:
Name, address and town E-mail address IP address Telephone number
1.5.2 The basis on which we may process this data is :
Consent must be obtained before any personal data is collected.
1.5.3 Retention period
We keep the data collected for this purpose until the end of the service.
1.6 We use your data for the following purposes :
To comply with legal obligations
1.6.1 We use the following data for this purpose :
Name, address and town E-mail address IP address Telephone number
1.6.2 The basis on which we may process this data is :
Consent must be obtained before any personal data is collected.
1.6.3 Retention period
We keep the data collected for this purpose until the end of the service.
1.7 We use your data for the following purposes :
Compile and analyze statistics to improve the ergonomics of the website.
1.7.1 For this purpose, we use the following data :
IP address Location
1.7.2 The basis on which we may process this data is :
Consent must be obtained before any personal data is collected.
1.7.3 Retention period
We keep the data collected for this purpose until the end of the service.
1.8 We use your data for the following purposes :
In order to tailor our offers to customers’ needs and provide them with personalized products and services personnalisés
1.8.1 We use the following data for this purpose :
Name, address and town E-mail address IP address Telephone number
1.8.2 The basis on which we may process such data is :
Consent must be obtained prior to any collection of personal data.
1.8.3 Retention period
We keep the data collected for this purpose until the end of the service.
2. Cookies
Our website uses cookies. For more information on cookies, please refer to our Cookie Policy.
Google may not use the data for any other Google services.
3. Security
We are committed to ensuring the security of personal data and take appropriate security measures to limit misuse and unauthorized access to personal data. This ensures that only authorized persons have access to your data, that access to data is protected and that our security measures are regularly reviewed.
4. Third-party websites
This privacy statement does not apply to third-party websites linked to our website. We cannot guarantee that these third parties manage your personal data in a reliable or secure manner. We recommend that you read the privacy statements of these websites before using them.
5. Changes to this Privacy Statement
We reserve the right to modify this privacy statement. We recommend that you consult it regularly to take note of any changes. In addition, we will inform you whenever possible.
6. Accessing and modifying your data
If you have any questions or would like to know what personal data we have about you, please contact us using the information below. You have the following rights :
You have the right to know why your personal data is needed, what will be done with it and how long it will be kept.
Right of access : you have the right to access your personal data held by us.
Right of rectification : you have the right at any time to add to, correct, delete or block your personal data.
If you have given us your consent to process your data, you have the right to revoke this consent and have your personal data deleted.
Right to transfer your data : you have the right to request all your personal data from the data controller and to transfer them in their entirety to another data controller.
Right to object : you may object to the processing of your data. We will comply, unless there are grounds for doing so.
7. Making a complaint
If you are not satisfied with the way in which we process your personal data, we invite you to make a complaint by registered post with acknowledgement of receipt, or by e-mail to reclamation@forsan.fr.
If, however, the processing of your request does not meet your expectations, you have the right to lodge a complaint with the competent data protection authority.
8. Our contact details
SASU FORSAN
149 avenue du Maine, 75014 PARIS, France
Website : https://www.forsan.fr/
E-mail : contact@forsan.fr